wlaubernds/zendesk-mcp-server
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Zendesk MCP Server connects AI assistants to Zendesk, enabling natural language queries over support tickets, help articles, and customer feedback.
Tools
Functions exposed to the LLM to take actions
search_tickets
Search tickets with advanced query syntax (status, priority, tags, dates).
get_ticket
Get full details of a specific ticket including all comments.
search_articles
Search help center articles.
get_article
Get full content of a specific article.
search_feature_feedback
Comprehensive analysis of feedback for a specific feature.
get_tickets_by_tag
Get all tickets with a specific tag.
Prompts
Interactive templates invoked by user choice
No prompts
Resources
Contextual data attached and managed by the client