zendesk-mcp-server

wlaubernds/zendesk-mcp-server

3.2

If you are the rightful owner of zendesk-mcp-server and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to dayong@mcphub.com.

Zendesk MCP Server connects AI assistants to Zendesk, enabling natural language queries over support tickets, help articles, and customer feedback.

Tools

Functions exposed to the LLM to take actions

search_tickets

Search tickets with advanced query syntax (status, priority, tags, dates).

get_ticket

Get full details of a specific ticket including all comments.

search_articles

Search help center articles.

get_article

Get full content of a specific article.

search_feature_feedback

Comprehensive analysis of feedback for a specific feature.

get_tickets_by_tag

Get all tickets with a specific tag.

Prompts

Interactive templates invoked by user choice

No prompts

Resources

Contextual data attached and managed by the client

No resources