koundinya_zd-mcp-server

MCP-Mirror/koundinya_zd-mcp-server

3.1
customer_data_platformscommunication

If you are the rightful owner of koundinya_zd-mcp-server and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to henry@mcphub.com.

This guide provides instructions for setting up a Model Context Protocol (MCP) server for integrating with Zendesk, including repository setup, building the project, and using it with the Claude Desktop App.

Tools

Functions exposed to the LLM to take actions

zendesk_get_ticket

Search work orders by ID

zendesk_get_ticket_details

Get ticket details, including comments

zendesk_search

Search tickets using Zendesk query syntax

zendesk_create_ticket

Create a new work order

zendesk_update_ticket

Update ticket properties

zendesk_add_private_note

Add internal comments to the ticket

zendesk_add_public_note

Add public comments to work orders

zendesk_get_linked_incidents

Search all event tickets linked to a specific ticket

Prompts

Interactive templates invoked by user choice

No prompts

Resources

Contextual data attached and managed by the client

No resources

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