koundinya_zd-mcp-server
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This guide provides instructions for setting up a Model Context Protocol (MCP) server for integrating with Zendesk, including repository setup, building the project, and using it with the Claude Desktop App.
The Zendesk MCP Integration Setup Guide is designed to help users integrate their Zendesk account with an MCP server. This integration allows users to perform various operations on Zendesk tickets through a set of MCP tools. The guide covers the steps for setting up the repository, installing dependencies, configuring environment variables, and building the project. Additionally, it provides instructions for integrating with the Claude Desktop App and lists the available Zendesk tools that can be used through the MCP server. The guide also includes troubleshooting tips for common issues such as authorization errors and incorrect environment variable settings.
Features
- Easy integration with Zendesk using MCP server.
- Comprehensive set of tools for managing Zendesk tickets.
- Support for both development and production environments.
- Seamless integration with Claude Desktop App.
- Detailed troubleshooting section for common issues.
Tools
zendesk_get_ticket
Search work orders by ID
zendesk_get_ticket_details
Get ticket details, including comments
zendesk_search
Search tickets using Zendesk query syntax
zendesk_create_ticket
Create a new work order
zendesk_update_ticket
Update ticket properties
zendesk_add_private_note
Add internal comments to the ticket
zendesk_add_public_note
Add public comments to work orders
zendesk_get_linked_incidents
Search all event tickets linked to a specific ticket
