koundinya_zd-mcp-server
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This guide provides instructions for setting up a Model Context Protocol (MCP) server for integrating with Zendesk, including repository setup, building the project, and using it with the Claude Desktop App.
zendesk_get_ticket
Search work orders by ID
zendesk_get_ticket_details
Get ticket details, including comments
zendesk_search
Search tickets using Zendesk query syntax
zendesk_create_ticket
Create a new work order
zendesk_update_ticket
Update ticket properties
zendesk_add_private_note
Add internal comments to the ticket
zendesk_add_public_note
Add public comments to work orders
zendesk_get_linked_incidents
Search all event tickets linked to a specific ticket