ServiceNowMCPServer
If you are the rightful owner of ServiceNowMCPServer and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to henry@mcphub.com.
The MCP Server for ServiceNow is a modular solution for integrating ServiceNow with external systems using the Model Context Protocol.
The MCP Server for ServiceNow is a versatile and extensible solution designed to facilitate integration with ServiceNow through the Model Context Protocol (MCP). It provides a suite of tools exposed as APIs, enabling a wide range of use cases such as IT Service Management (ITSM), IT Operations Management (ITOM), Software Asset Management (SAM), Hardware Asset Management (HAM), Enhanced Configuration Management Database (CMDB), Project Portfolio Management (PPM), Employee Experience, Reporting, Analytics, dynamic tool registration, and workflow orchestration. This server is particularly useful for automating processes like access provisioning, incident management, and asset lifecycle management by integrating ServiceNow with AI agents or other external systems.
Features
- Generic ServiceNow Client: Supports CRUD operations, query-based record retrieval, and both Basic Authentication & OAuth.
- Modular Architecture: Separate modules for ITSM, ITOM, SAM, HAM, Enhanced CMDB, PPM, Employee Experience, Reporting, Analytics, Dynamic Tools, and Workflow.
- Enhanced CMDB: Incorporates data validation, deduplication, relationship management, enrichment, and audit logging to ensure data integrity.
- Dynamic Tool Registration: Allows registration, deregistration, and listing of dynamic tools at runtime.
- Workflow Orchestration: Provides a dedicated workflow module to coordinate complex multi-step processes.
