XuYunlei/multiagent-customer-support
3.2
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This document provides a structured summary of a model context protocol server designed for a multi-agent customer service system.
Tools
Functions exposed to the LLM to take actions
get_customer
Retrieves customer information from the database.
list_customers
Lists all customers in the database.
update_customer
Updates customer information in the database.
create_ticket
Creates a support ticket for customer issues.
get_customer_history
Retrieves the history of customer interactions.
Prompts
Interactive templates invoked by user choice
No prompts
Resources
Contextual data attached and managed by the client