verygoodplugins/mcp-freescout

3.4

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An MCP (Model Context Protocol) server for FreeScout helpdesk ticket management and workflow automation.

Tools

Functions exposed to the LLM to take actions

freescout_get_ticket

Fetch a FreeScout ticket with all its details and conversation threads.

freescout_analyze_ticket

Analyze a ticket to determine issue type, root cause, and suggested solutions.

freescout_add_note

Add an internal note to a ticket for team communication.

freescout_update_ticket

Update ticket status and/or assignment.

freescout_draft_reply

Generate a customer reply based on ticket analysis and fix description.

freescout_search_tickets

Search for tickets across your FreeScout instance.

git_create_worktree

Create a Git worktree for isolated ticket implementation.

git_remove_worktree

Remove a Git worktree after work is complete.

github_create_pr

Create a GitHub pull request for the current branch.

freescout_implement_ticket

Complete workflow automation: analyze ticket, create worktree, and prepare implementation plan.