tdx-tickets-mcp

tdx-benheard/tdx-tickets-mcp

3.2

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The TeamDynamix Tickets API MCP Server allows Claude to interact with the TeamDynamix Web API for managing tickets, users, and reports across various environments.

TeamDynamix Tickets API MCP Server

Give Claude direct access to your TeamDynamix instance.

Ask Claude to find tickets, update statuses, add comments, run reports, and search users—all through natural conversation.

What Can Claude Do?

Once installed, ask Claude things like:

  • "Show me all open tickets assigned to John Doe"
  • "Add a comment to ticket #12345"
  • "Run the 'In Progress' report and show me the top 5 oldest tickets"
  • "Find tickets with 'password reset' in the title"
  • "Who is responsible for ticket #9876?"

Features:

  • 🎫 Search and manage tickets (get, update, comment)
  • 👥 Look up users and groups
  • 📊 Run reports with filtering/sorting/pagination
  • ✅ View and update ticket tasks
  • 🔄 Multi-environment support (prod/dev/test/canary)

Prerequisites

  • Node.js 18+ and npm
  • TeamDynamix account with API access
  • Claude Code
  • Windows (DPAPI password encryption required)

Setup

1. Install Dependencies

cd tdx-tickets-mcp
npm install

2. Run Setup

Ask Claude:

"Set up the TeamDynamix MCP server for me"

Claude will walk you through:

  1. Running the setup tool (npm run setup)
  2. Entering credentials (encrypted with DPAPI)
  3. Installing to your project directory

3. Restart Claude Code

Launch Claude Code from your project directory (where .mcp.json was created) and test:

"Show me all TDX reports"

How It Works

Credentials:

  • Stored in ~/.config/tdx-mcp/prod-credentials.json (shared across projects)
  • Encrypted with Windows DPAPI (user-scoped, secure)
  • Outside version control

Configuration:

  • .mcp.json in your project root points to the server
  • Portable—copy to other projects and update paths
  • Ask Claude to install to multiple projects

Next Steps

  • Advanced guide: See for multi-environment setup, troubleshooting, and uninstallation
  • Tool reference: See for all available tools (Claude reads this)
  • Architecture: See for setup workflows and key behaviors (Claude reads this)

Security

✅ DPAPI-encrypted passwords (Windows user-scoped) ✅ Credentials outside repo (~/.config/tdx-mcp/) ✅ Masked input (password never visible) ✅ JWT tokens cached securely (auto-refresh)

Support

Ask Claude:

  • "Update my TeamDynamix credentials"
  • "Add development environment to TeamDynamix MCP"
  • "Install TeamDynamix MCP to another project"
  • "Help troubleshoot my TeamDynamix MCP server"

Issues: GitHub Issues

License

MIT