PTTG-IT/SDP-MCP
If you are the rightful owner of SDP-MCP and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to henry@mcphub.com.
The Service Desk Plus MCP Server is a Model Context Protocol server that integrates with Service Desk Plus Cloud API, enabling AI assistants to perform CRUD operations on all Service Desk Plus entities.
Tools
Functions exposed to the LLM to take actions
list_requests
List service desk requests with optional filters
get_request
Get detailed information about a specific request
search_requests
Search requests by keyword
create_request
Create a new service desk request
update_request
Update an existing request
close_request
Close a request with resolution details
add_note
Add a note/comment to a request
get_metadata
Get valid values for priorities, statuses, categories
Prompts
Interactive templates invoked by user choice
No prompts
Resources
Contextual data attached and managed by the client