reminia_zendesk-mcp-server

reminia_zendesk-mcp-server

3.1

If you are the rightful owner of reminia_zendesk-mcp-server and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to henry@mcphub.com.

A Model Context Protocol server for Zendesk.

The Zendesk MCP Server is designed to provide seamless integration with Zendesk, offering tools for managing tickets and comments, specialized prompts for ticket analysis and response drafting, and access to Zendesk Help Center articles as a knowledge base. This server is particularly useful for businesses and support teams looking to enhance their customer service operations by leveraging the capabilities of the Model Context Protocol.

Features

  • Integration with Zendesk for ticket and comment management.
  • Specialized prompts for analyzing tickets and drafting responses.
  • Access to Zendesk Help Center articles as a knowledge base.

Tools

  1. get_ticket

    Search Zendesk tickets by ticket ID

  2. get_ticket_comments

    Search all comments by ticket ID

  3. create_ticket_comment

    Create new comments on existing tickets