zendesk-mcp-server-custom

getpalete-ai/zendesk-mcp-server-custom

3.2

If you are the rightful owner of zendesk-mcp-server-custom and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to dayong@mcphub.com.

The Zendesk MCP Server is a robust solution designed to manage and streamline customer support operations by leveraging Zendesk's API capabilities.

Tools

Functions exposed to the LLM to take actions

get_tickets

Retrieve list of recent tickets

get_ticket_details

Get detailed information for specific ticket(s)

create_ticket

Create new support tickets with subject, description, priority, and tags

update_ticket

Modify ticket status, priority, tags, and custom fields

get_user

Retrieve user details using user id(s)

Prompts

Interactive templates invoked by user choice

No prompts

Resources

Contextual data attached and managed by the client

No resources