getpalete-ai/zendesk-mcp-server-custom
3.2
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The Zendesk MCP Server is a robust solution designed to manage and streamline customer support operations by leveraging Zendesk's API capabilities.
Tools
Functions exposed to the LLM to take actions
get_tickets
Retrieve list of recent tickets
get_ticket_details
Get detailed information for specific ticket(s)
create_ticket
Create new support tickets with subject, description, priority, and tags
update_ticket
Modify ticket status, priority, tags, and custom fields
get_user
Retrieve user details using user id(s)
Prompts
Interactive templates invoked by user choice
No prompts
Resources
Contextual data attached and managed by the client