199os-customer-success-mcp

evanpaliotta/199os-customer-success-mcp

3.2

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The 199OS Customer Success MCP Server is an AI-powered platform designed to manage the complete customer success lifecycle, from onboarding to expansion, using 49 specialized AI tools.

Tools

Functions exposed to the LLM to take actions

Onboarding & Training

Tools for creating personalized onboarding plans and automated workflow delivery.

Health Monitoring & Segmentation

Real-time usage analytics and automated health score calculation.

Retention & Risk Management

Churn risk identification and proactive retention campaigns.

Communication & Engagement

Personalized email campaigns and customer advocacy programs.

Support & Self-Service

Intelligent ticket routing and self-service portal automation.

Growth & Revenue Expansion

Upsell opportunity identification and renewal tracking.

Feedback & Product Intelligence

Systematic feedback collection and sentiment analysis.

Prompts

Interactive templates invoked by user choice

No prompts

Resources

Contextual data attached and managed by the client

No resources