claude-rambles/zendesk-mcp-server

3.2

If you are the rightful owner of zendesk-mcp-server and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to henry@mcphub.com.

A comprehensive Model Context Protocol (MCP) server for interacting with the Zendesk API.

Tools

Functions exposed to the LLM to take actions

list_tickets

List tickets in Zendesk

get_ticket

Get a specific ticket by ID

create_ticket

Create a new ticket

update_ticket

Update an existing ticket

delete_ticket

Delete a ticket

list_users

List users in Zendesk

get_user

Get a specific user by ID

create_user

Create a new user

update_user

Update an existing user

delete_user

Delete a user

list_organizations

List organizations in Zendesk

get_organization

Get a specific organization by ID

create_organization

Create a new organization

update_organization

Update an existing organization

delete_organization

Delete an organization

list_groups

List agent groups in Zendesk

get_group

Get a specific group by ID

create_group

Create a new agent group

update_group

Update an existing group

delete_group

Delete a group

list_macros

List macros in Zendesk

get_macro

Get a specific macro by ID

create_macro

Create a new macro

update_macro

Update an existing macro

delete_macro

Delete a macro

list_views

List views in Zendesk

get_view

Get a specific view by ID

create_view

Create a new view

update_view

Update an existing view

delete_view

Delete a view

list_triggers

List triggers in Zendesk

get_trigger

Get a specific trigger by ID

create_trigger

Create a new trigger

update_trigger

Update an existing trigger

delete_trigger

Delete a trigger

list_automations

List automations in Zendesk

get_automation

Get a specific automation by ID

create_automation

Create a new automation

update_automation

Update an existing automation

delete_automation

Delete an automation

search

Search across Zendesk data

list_articles

List Help Center articles

get_article

Get a specific Help Center article by ID

create_article

Create a new Help Center article

update_article

Update an existing Help Center article

delete_article

Delete a Help Center article

get_talk_stats

Get Zendesk Talk statistics

list_chats

List Zendesk Chat conversations

Prompts

Interactive templates invoked by user choice

No prompts

Resources

Contextual data attached and managed by the client