buildagentswithhassan/langgraph-customer-support-automation
3.2
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The Model Context Protocol (MCP) server is a Dockerized solution deployed on AWS ECS Fargate, designed to facilitate external tool access for intelligent customer support automation.
Tools
Functions exposed to the LLM to take actions
Knowledge Base Tool
RAG solution using Pinecone for company policy search
Tracking Tool
DynamoDB integration for order tracking information
Prompts
Interactive templates invoked by user choice
No prompts
Resources
Contextual data attached and managed by the client