zammad-mcp-go

3.4

If you are the rightful owner of zammad-mcp-go and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to henry@mcphub.com.

MCP Server for accessing the Zammad API.

The zammad-go-mcp server is designed to facilitate seamless interaction with the Zammad API, enabling users to manage tickets and user data efficiently. It provides capabilities such as reading ticket and user lists, fetching details for specific tickets and users, searching for tickets and users, creating new tickets, adding notes to existing tickets, and retrieving communication history for tickets. This server is particularly useful for organizations using Zammad for customer support or internal ticketing systems, as it automates and streamlines various operations through a structured protocol.

Features

Read and list tickets and users from Zammad.
Fetch detailed information for specific tickets and users.
Search functionality for tickets and users.
Create new tickets and add notes to existing ones.
Retrieve communication history for tickets.

Tools

create_ticket
Creates a new ticket in Zammad.
search_tickets
Searches for tickets based on a query string.
add_note_to_ticket
Adds an internal note to an existing ticket.
get_ticket
Retrieves details for a specific ticket by its ID.
get_user
Retrieves details for a specific user by their ID.
search_users
Searches for users based on a query string.
get_ticket_articles
Retrieves all articles for a specific ticket.

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